The 12 Days of Agentforce Day 7: Seven Use Case Categories - Inspiration Across Industries
Customer Service, Sales, IT Support, Operations, Marketing, Compliance & Industry Specializations
Salesforce Acquires Qualified: What This $163M-Funded AI Marketing Leader Means for the Future of B2B Sales
How Salesforce's Latest Acquisition Signals the Dawn of Autonomous B2B Pipeline Generation
The 12 Days of Agentforce Day 6: Six Success Metrics - Measuring AI ROI
Case Deflection, AHT, FCR, CSAT, Cost Per Case & Escalation Rate
The 12 Days of Agentforce Day 5: Five Prompt Patterns - Prompt Engineering Essentials
Role-Task-Format, Few-Shot, Data Grounding, Positive Guidance & Scope Boundaries
The 12 Days of Agentforce Day 4: Four Channel Strategy - Omnichannel Deployment
Web, Mobile, Messaging Apps & SMS—Meeting Customers Where They Are
The 12 Days of Agentforce Day 3: Three Action Types - What Agents Can Do
Flows, Apex, External Services & MuleSoft—Building Agents That Take Action
The 12 Days of Agentforce Day 2: Two Data Sources - Integration Fundamentals
Connecting Salesforce CRM, Data Cloud & External Systems for Intelligent AI Agents
The 12 Days of Agentforce Day 1: A Chatbot in a Web Tree - Agent Basics
Introducing Salesforce Agentforce: Topics, Instructions, Actions & the Atlas Reasoning Engine
Salesforce Q3 FY26 Earnings: What Agentforce's 330% Growth Means for Financial Institutions
How $500M in ARR and production-ready AI agents signal the end of the "wait and see" era for financial services
Dreamforce Day 2: Agentforce 360 in Action—Real-World Financial Services Applications
Dreamforce 2025 Day 2 moved from theory to practice, showcasing production-ready AI agents solving real problems in banking,...