Lightning Sync Is Dead: The Complete Admin Guide to Migrating to Einstein Activity Capture Before October 2026
Lightning Sync stops working on October 1, 2026, when Microsoft begins blocking Exchange Web Services (EWS) in Exchange Online.
Salesforce Insights · Author
Articles by David Cockrum (19)
Latest articles · Page 19 of 56
Natterbox AI Contact Center Review: Voice, SMS & WhatsApp Powered by Agentforce
Natterbox AI Contact Center is a 100% Salesforce-native platform for voice, SMS & WhatsApp with Agentforce integration.
Salesforce FY27 H1 Focus Plays: Banking, Wealth, and Insurance Transformation Roadmap
Explore Salesforce's FY27 H1 focus plays for financial services — a strategic roadmap covering Banking, Wealth Management
MuleSoft + Informatica: Why Data Foundation Is the New Competitive Moat in Financial Services AI
Discover how MuleSoft + Informatica create a competitive data foundation for financial services AI. Compare vs hyperscalers and Databricks/Snowflake.
Agentforce Demo Day Preview: What SharkNinja, LIV Golf, and Indeed Are Building with AI Agents
Agentforce Demo Day streams free May 19 on Salesforce+. Preview what SharkNinja, LIV Golf, and Indeed are building with AI agents
Salesforce Financial Services Cloud Named #1 Financial Services Product in 2026 G2 Best Software Awards
Salesforce FSC (Agentforce Financial Services) earned the #1 Financial Services Product ranking in G2's 2026 Best Software Awards based on 500K+ verified…
Spring '26 Banking Service Assistance Agent Templates: Nearly 2x the Capability with Zero Custom Builds
Salesforce Spring '26 nearly doubles OOTB Banking Service Assistance agent templates — Employee, Digital Self-Service, and Voice.
Agentforce for Financial Services: Why Every FSI Customer Is Becoming an Agentic Enterprise
Discover how Agentforce for Financial Services transforms banks, wealth firms, and insurers into Agentic Enterprises with pre-built AI agents and…
Slack May 2026 Admin Update: Slackbot Skills, Agent Kit, and 3 Deprecation Deadlines You Can't Miss
Slack May 2026 admin update: 11 new features including Slackbot Skills, Agent Kit, AI Workflow Builder, visual context
Platform Consolidation in 2026: The Shelfware Swap Guide
Enterprises average 275 SaaS apps with 53% of licenses unused. Learn the shelfware swap: replacing point solutions with Salesforce and HubSpot AI.
FINS Partner Momentum: Record Enablement Attendance and the First Agentforce Enterprise License Agreement
Salesforce FINS partner enablement hits record attendance — 140+ BWAM, 162+ Insurance
Einstein Conversation Insights: The Complete Guide to AI-Powered Sales Call Intelligence in 2026
Einstein Conversation Insights is Salesforce's AI call intelligence platform. This 2026 guide covers setup, pricing, competitor comparison
Talk to a senior consultant