Short answer
An Aircall integration logs calls, recordings and notes to Salesforce or HubSpot and lets reps call from the CRM, giving sales and service teams complete call history on each record.
How the Aircall integration works
Aircall's cloud phone system integrates natively with Salesforce and HubSpot for click-to-call, automatic call logging and call routing based on CRM data.
What syncs
- Calls and outcomes
- Recordings and notes
- Contacts and caller identification
See the architecture diagram ↓
Integration options
- Native Aircall apps for Salesforce and HubSpot
What to plan for
- Call recording consent rules
- User licensing
- Duplicate contact creation from unknown callers
Frequently asked questions
Does Aircall work with HubSpot?
Yes. Aircall has a native HubSpot integration for calling and logging.
Can calls be recorded for compliance?
Yes, subject to consent rules and your recordkeeping policies.