Core services & solutions
Cloud calling: Numbers, users and call flows set up for each team.
CRM integration: Calls, recordings and notes logged to Salesforce or HubSpot.
Call routing and IVR: Menus and rules that send callers to the right team.
AI Voice Agents: Inbound calls answered, qualified and handed off to your team.
Recording: Recording settings and access reviewed against your policies.
Analytics: Call metrics reported next to pipeline and case data.
Migration: Numbers and call flows moved off legacy phone systems.
How Vantage Point works with Aircall
We implement Aircall for firms that run Salesforce or HubSpot, including financial services teams that need every client call on the client record.
A typical project ports your numbers, designs call flows and routing, connects Aircall to the CRM so calls, recordings and notes log automatically, and trains the people who take calls every day. We stay on after launch through our managed services.
For Aircall customers with Voice Agent minutes in their plan, we run a Voice Agent discovery and proof of concept: one production-ready agent connected to Salesforce, live in about two weeks. See our Aircall integration guide for what syncs and how data maps.
What changes for your team
Every call logged to the CRM automatically.
Callers reach the right person faster.
Recordings on hand for coaching and review.
Call data reported alongside pipeline.
One partner for the phone system and the CRM.
Aircall questions
Is Vantage Point an Aircall partner?
Yes. Vantage Point is a member of the Aircall Partner Program. We set up Aircall, connect it to Salesforce and HubSpot, and support it after launch.
Does Aircall integrate with Salesforce and HubSpot?
Yes, both. We configure call logging, click-to-call, screen pops on incoming calls and the rules that match each call to the right record.
What is an Aircall Voice Agent?
An AI agent that answers calls, works from your knowledge base, collects intake details and transfers to a person when needed. We build the agent and connect it to your CRM so every call is logged. See the Voice Agent accelerator.
Can we keep our existing phone numbers?
In most cases, yes. Numbers are ported to Aircall, and we plan the cutover so calls keep coming through during the move.
Should we use Aircall or Salesforce Service Cloud Voice?
Aircall suits teams that want a quick setup that works across Salesforce, HubSpot and other tools. Service Cloud Voice suits contact centers built entirely on Salesforce. We compare both against your call volume and workflows before you decide.

