Short answer
A settlement ledger is the running record of every dollar in and out of a debt settlement client's program: deposits (drafts), settlement payments to creditors, program fees, reversals and the resulting escrow and fee balances. It is what a firm shows a client, an auditor or a regulator to explain where the money went.
Settlement Ledger explained
A good ledger mirrors the dedicated account processor line by line and never deletes anything. A returned draft or a reversed settlement payment posts as an offsetting entry with a memo, so the balance adjusts without rewriting history. Filters by inflow, outflow and status, plus skipped-payment and NSF counts, let servicing staff read the account at a glance.
When the ledger lives inside the CRM rather than in a separate settlement system, servicing, negotiations and finance all work from the same balance.
How Vantage Point helps: we build transaction and credit item ledgers on Salesforce with scheduled payment clearance and one-click export.
Frequently asked questions
How is a settlement ledger different from the processor's statement?
The processor's statement is the record of record for the bank account. The CRM ledger reconciles to it and adds the program context: which creditor, which settlement, which fee rule.
What should trigger a ledger entry?
A scheduled or posted draft, a settlement payment, a fee posting, a reversal or return, and any manual adjustment, each with a date, amount, status and memo.