You're Hiring Advisors. But Do You Have the Marketing Infrastructure to Support Them?
How to Turn New Advisor Hires Into Revenue Generators—Not Cost Centers
The 12 Days of Agentforce Day 10: Ten Prompts A-Priming - Advanced Prompt Techniques
Chain-of-Thought, ReAct, Confidence Scoring, Meta-Prompting & More
Salesforce CRM Fundamentals: Why One-Size-Fits-All Solutions Fall Short
Why Growing Businesses Are Ditching Generic CRMs for Purpose-Built Solutions
The 12 Days of Agentforce Day 9: Nine Guardrails Guarding - Responsible AI and Safety
Einstein Trust Layer, Data Masking, Grounding, Toxicity Detection & Audit Trails
The 12 Days of Agentforce Day 8: Eight Testing Tactics - Quality Assurance for AI Agents
Strategic Planning, Exploratory Testing, Security, Performance & UAT
The 12 Days of Agentforce Day 7: Seven Use Case Categories - Inspiration Across Industries
Customer Service, Sales, IT Support, Operations, Marketing, Compliance & Industry Specializations
Salesforce Acquires Qualified: What This $163M-Funded AI Marketing Leader Means for the Future of B2B Sales
How Salesforce's Latest Acquisition Signals the Dawn of Autonomous B2B Pipeline Generation
The 12 Days of Agentforce Day 6: Six Success Metrics - Measuring AI ROI
Case Deflection, AHT, FCR, CSAT, Cost Per Case & Escalation Rate
The 12 Days of Agentforce Day 5: Five Prompt Patterns - Prompt Engineering Essentials
Role-Task-Format, Few-Shot, Data Grounding, Positive Guidance & Scope Boundaries
The 12 Days of Agentforce Day 4: Four Channel Strategy - Omnichannel Deployment
Web, Mobile, Messaging Apps & SMS—Meeting Customers Where They Are