Key Takeaways (TL;DR)
- What is it? Agentforce Demo Day is a free virtual event streaming on Salesforce+ on May 19, 2026, featuring live demos of production-grade AI agents from top global brands
- Key Benefit: See real-world AI agent deployments — not prototypes — from companies already driving measurable ROI with Agentforce
- Featured Companies: SharkNinja (AI-powered commerce), LIV Golf (fan engagement), Indeed (employer onboarding)
- Cost: Free to attend — stream live or watch on-demand via Salesforce+
- Best For: Business leaders, CRM administrators, and developers evaluating AI agent strategies for their organizations
- Bottom Line: The "build once, deploy anywhere" era is here — Agentforce Demo Day shows you exactly how leading brands are shipping autonomous agents at enterprise scale
Introduction: The Era of Shipped AI Agents Is Here
The conversation around AI in business has shifted dramatically. We've moved past the "what if" phase of AI pilots and prototypes into a new reality: organizations are deploying production-grade AI agents that autonomously handle customer interactions, streamline operations, and drive measurable revenue growth.
On May 19, 2026, Salesforce is hosting Agentforce Demo Day: How Innovative Teams Ship AI Agents — a free virtual event streaming live on Salesforce+. This isn't another product announcement or roadmap teaser. It's a showcase of real companies running real AI agents in production — and they're opening the hood so you can see exactly how they built them.
In this preview, we'll break down what to expect from Demo Day's headlining brands — SharkNinja, LIV Golf, and Indeed — explore the key technical themes (build once, deploy anywhere; real-time agent context; orchestration and human handoffs), and explain why this event matters for any business considering AI agent adoption.
Register free: Agentforce Demo Day on Salesforce+
What Is Agentforce Demo Day?
Event Overview
Agentforce Demo Day is a one-day, all-virtual event designed to show — not tell — how innovative teams build and deploy AI agents using Salesforce's Agentforce platform. Streaming free on Salesforce+, the event features:
- Live customer demos: Watch brands deconstruct their deployed agents step by step
- Expert-led deep dives: Product leaders explain the architecture behind successful agent deployments
- Interactive Q&A sessions: Get direct answers from the teams building Agentforce
- Hands-on training opportunities: Free virtual workshops so you can start building your own agents
Unlike traditional webinars or keynote presentations, Demo Day focuses exclusively on shipped agents delivering real results. The tagline says it all: "Not prototypes — live agents delivering results."
Why This Event Matters in 2026
According to Gartner, 40% of enterprise applications will feature task-specific AI agents by the end of 2026, up from less than 5% in 2025. That exponential growth means businesses that aren't actively deploying AI agents risk falling behind competitors who are.
Agentforce Demo Day gives teams a shortcut to understanding what works by learning directly from organizations that have already navigated the implementation journey.
SharkNinja: AI-Powered Commerce That Converts
The Challenge: Scaling Product Discovery Across a Massive Catalog
SharkNinja is a global consumer products powerhouse, launching 25+ new products every year across categories spanning vacuums, kitchen appliances, beauty devices, and more. With that rapid product cadence, helping customers find exactly the right product — and the right accessories — becomes an enormous challenge.
When CIO Velia Carboni joined the company, she found a commerce platform with limitations on customization, social integration, and global scalability. Order management complexity was multiplying as the business added distribution centers worldwide.
What SharkNinja Built with Agentforce
SharkNinja deployed Agentforce Commerce as the foundation for a completely reimagined direct-to-consumer experience. Key capabilities include:
- Agentforce Guided Shopping: When a customer lands on the site unsure whether they need a robot vacuum or a stick vac, AI agents transform that uncertainty into a guided conversation. The agent recommends products based on specific needs, complete with images, pricing, and direct links.
- SKU-Based Compatibility Lookup: A customer who just bought a vacuum doesn't need to hunt through SKU lists. Agentforce automatically surfaces the right replacement filters, batteries, brushes, and accessories based on the specific product the customer owns.
- Unified Commerce and Support: A single AI interface connects the commerce site with support pages. A shopper asking a "Where Is My Order?" question can seamlessly be guided toward a product upgrade — turning a support interaction into a revenue opportunity.
Results That Matter
SharkNinja completed the full implementation in just 10 months — going live before the holiday season. The results speak for themselves:
- Zero outages during their largest direct-to-consumer holiday season ever
- Expansion planned to 11 new European countries using the same Agentforce Commerce foundation
- Increased repeat visits, time on site, and consumer engagement metrics
As Carboni put it: "We just went through our largest direct-to-consumer holiday ever. We used to have outages and platform limitations; now the business is unleashed to create experiences, not just transactions."
What to Watch at Demo Day
Expect SharkNinja to showcase how Agentforce Guided Shopping handles product discovery at scale, how cross-sell and upsell capabilities turn support conversations into revenue, and how the "build once" architecture enables rapid international expansion without rebuilding from scratch.
LIV Golf: Reimagining Fan Engagement with "Fan Caddie"
The Challenge: Connecting a Global, Digital-First Audience
LIV Golf has positioned itself as a next-generation sports league built for modern fans. With 13 teams, 57 players, and events spanning multiple continents, the league needed technology that could deliver personalized, real-time fan experiences at massive scale — whether fans are at the course or watching from home.
What LIV Golf Built with Agentforce
In partnership with Salesforce, LIV Golf launched Fan Caddie — an AI agent named "Chip" built on Agentforce 360. Deployed within the LIV Golf app, Fan Caddie serves as a personalized second-screen companion that brings fans closer to the action.
Key capabilities include:
- Real-Time Tournament Insights: Fans can deep-dive into hole-by-hole scoring, player comparisons, and live leaderboard data with custom-designed stat cards and data graphics.
- Interactive Leaderboard: Live data from LIV Golf's content team helps fans understand what's happening on the course in real time, with context that goes beyond raw numbers.
- "Shop the Look" Commerce Integration: Agentforce 360 seamlessly brings retail into the fan experience by surfacing player apparel, allowing fans to explore and purchase gear worn by their favorite players and teams during live events.
- On-Course Utility: For fans attending events in person, Fan Caddie provides practical tournament support including ticket and hospitality information.
- Customized Content Consumption: The agent customizes content so fans can choose exactly how they want to interact with and consume LIV Golf coverage.
The Broadcast Innovation: Agent Caddie
Beyond the fan-facing experience, LIV Golf also deployed Agent Caddie — a separate AI agent that provides broadcasters with real-time shot intelligence and enriched statistics via Slack. This enhances on-air storytelling and unlocks new content opportunities across four days and 72 holes of competition.
As CTO Denise Taylor explained: "With the powerful backing of Agentforce technology, Fan Caddie will strengthen our connection to our audience and take them on a customized journey across content, on-course action, merchandise, and fan experiences."
What to Watch at Demo Day
LIV Golf is expected to demo how Fan Caddie personalizes the experience based on fan, player, team, and event context — showcasing the unified data model that powers real-time engagement across digital and physical touchpoints.
Indeed: Streamlining Employer Onboarding at Scale
The Challenge: Supporting 3.3 Million Employers Efficiently
Indeed is the world's #1 job site, connecting over 610 million job seeker profiles with more than 3.3 million employers. With that scale comes an enormous support burden: Indeed discovered that roughly 22% of employer support requests related to onboarding or account moderation processes — routine administrative tasks that were consuming valuable team time.
What Indeed Built with Agentforce
Indeed deployed Agentforce to automate employer onboarding support with a comprehensive AI-powered approach:
- Natural Language Onboarding Support: When an employer receives an alert about an issue — such as a too-short job description on a posting — they can ask the AI agent in natural language why it was flagged. Agentforce suggests resolution steps and walks users through fixes in real time.
- Account Verification Assistance: The agent autonomously handles routine questions about Indeed's account verification process, reducing wait times for employers getting set up on the platform.
- Data Cloud Integration: Indeed harmonizes extensive data from different systems and formats — including instructional articles, account status information, and posting guidelines — through Data Cloud to ground Agentforce with accurate, contextual information.
- MuleSoft Connectivity: MuleSoft connects Agentforce to Indeed's third-party data sources, systems, and applications, enabling real-time access to the information agents need to provide accurate support.
The Mission-Driven Impact
Indeed's goal isn't just operational efficiency — it's mission-critical. By automating routine onboarding support, the company frees human team members to focus on more complex employer relationships and, ultimately, on Indeed's core mission: helping people get jobs faster.
As CIO Anthony Moisant stated: "With Agentforce, we're streamlining the hiring experience so our teams can focus on what matters most: empowering employers to make great hires — and helping job seekers land the right opportunity, faster."
What to Watch at Demo Day
Indeed's demo should illustrate how AI agents handle the nuanced, multi-step employer onboarding workflow — including how Data Cloud and MuleSoft work together to give agents the real-time context they need to resolve issues autonomously.
Three Technical Themes to Watch
1. Build Once, Deploy Anywhere
One of the most significant architectural innovations showcased at Demo Day is the "build once, deploy everywhere" paradigm powered by the Agentforce Experience Layer (AXL).
Announced at TDX 2026, AXL solves a fundamental problem in enterprise AI: the need to rebuild agent experiences for every new surface. Instead, teams can:
- Define interactive components once using governed business logic
- Automatically translate those components into native payloads for web, mobile, Slack, Microsoft Teams, voice interfaces, and external AI clients
- Maintain consistent governance across all deployment surfaces through the Salesforce Trust Layer
This means a SharkNinja guided shopping agent built for their website can be deployed to Slack for internal teams or to mobile apps for on-the-go customers — without rebuilding the agent logic. The same principle applies to LIV Golf's Fan Caddie delivering experiences across web browsers and native mobile apps.
Salesforce Headless 360 decouples business intent from the UI layer, enabling developers to use industry-standard frameworks like React inside Salesforce while inheriting enterprise-grade security and compliance.
2. Real-Time Agent Context
Every agent showcased at Demo Day relies on real-time data to make intelligent decisions. This is powered by the combination of:
- Data Cloud: Unifying customer, product, and operational data from multiple sources into a single accessible layer
- MuleSoft: Connecting third-party systems and APIs so agents can access information in real time
- Prompt Builder with External Objects: Grounding agent responses in live enterprise data, not static training data
For Indeed, real-time context means an agent can instantly check an employer's account status across multiple systems. For LIV Golf, it means Fan Caddie knows the current leaderboard, player statistics, and merchandise availability simultaneously. For SharkNinja, it means product recommendations reflect real-time inventory and compatibility data.
3. Orchestration and Human Handoffs
The most mature AI agent deployments don't operate in isolation — they orchestrate across multiple agents and seamlessly hand off to human team members when needed.
Key orchestration patterns to watch for at Demo Day include:
- Multi-agent coordination: Agentforce 3 introduces multi-agent orchestration where specialized agents collaborate on complex workflows
- Smart escalation: Configurable escalation paths ensure agents transfer to human representatives at the right moment, with full conversation context preserved
- Governance and compliance: Every agent action is tracked and auditable, with configurable boundaries on what agents can and cannot do
- Slack as the collaboration layer: Agents and humans work together in Slack, the conversational interface for the Agentic Enterprise
How to Get the Most from Demo Day
Before the Event
- Register now at Salesforce+ — it's free
- Identify your use case: Think about which agent use case (commerce, customer engagement, onboarding support) maps closest to your business needs
- Assess your data readiness: The companies presenting all emphasize unified data as the foundation — evaluate whether your organization has the data infrastructure to support AI agents
- Involve your team: Bring developers, admins, and business leaders so different perspectives can identify the highest-impact opportunities
During the Event
- Focus on the "how": Pay attention to implementation details, timelines, and architectural decisions — not just the flashy demos
- Ask questions in the Q&A: The interactive sessions offer rare direct access to product leaders
- Take notes on integration patterns: How each company uses Data Cloud, MuleSoft, and Slack together reveals best practices you can replicate
After the Event
- Watch on-demand: All sessions will be available on Salesforce+ for replay
- Sign up for hands-on training: Salesforce is offering free virtual training sessions to help you start building agents immediately
- Engage a certified implementation partner: Working with an experienced partner like Vantage Point can accelerate your journey from concept to deployed agent
Best Practices for Your AI Agent Strategy
Based on what SharkNinja, LIV Golf, and Indeed have demonstrated, here are actionable best practices for organizations planning their own AI agent deployments:
- Start with high-volume, repetitive interactions. Indeed targeted onboarding support because 22% of requests followed predictable patterns — the perfect starting point for AI automation.
- Unify your data first. Every successful Agentforce deployment relies on Data Cloud and integration tools like MuleSoft. Clean, connected data is the foundation agents need to provide intelligent, contextual responses.
- Design for the full customer journey. SharkNinja didn't just build a shopping bot — they unified commerce and support into a single agent interface that turns service interactions into revenue opportunities.
- Plan for multi-surface deployment. With AXL enabling "build once, deploy everywhere," architect your agents with portability in mind from day one.
- Keep humans in the loop. The best agent deployments include clear escalation paths and governance frameworks. AI agents augment human teams; they don't replace them.
- Measure what matters. SharkNinja tracks uptime, repeat visits, and engagement. Indeed measures support deflection and time-to-resolution. Define your KPIs before you deploy.
- Think globally from the start. SharkNinja's ability to expand to 11 new countries on the same foundation shows the value of choosing a scalable architecture early.
FAQ: Agentforce Demo Day 2026
What is Agentforce Demo Day?
Agentforce Demo Day is a free, one-day virtual event on May 19, 2026, streaming live on Salesforce+. It features live demos from companies using Agentforce to build and deploy production-grade AI agents, plus expert-led sessions and interactive Q&A.
How do I register for Agentforce Demo Day?
Registration is free at Salesforce+. You'll need a Trailblazer account, which you can create for free during the registration process.
Will sessions be available on-demand after the event?
Yes. All Agentforce Demo Day sessions will be available for on-demand viewing on Salesforce+ after the live event concludes.
What companies are presenting at Demo Day?
Featured presenters include SharkNinja (AI-powered commerce and guided shopping), LIV Golf (fan engagement and personalized experiences), and Indeed (employer onboarding automation), along with other industry leaders.
What is the Agentforce Experience Layer (AXL)?
AXL is Salesforce's "build once, deploy everywhere" engine. It allows teams to define agent interactive components once and automatically render them across web, mobile, Slack, Microsoft Teams, voice interfaces, and more — without rebuilding for each surface.
Do I need technical experience to benefit from Demo Day?
No. The event is designed for business leaders, CRM administrators, and developers alike. Sessions range from strategic overviews to technical deep dives, so there's value regardless of your technical background.
How can Vantage Point help with Agentforce implementation?
As a certified Salesforce implementation partner, Vantage Point helps organizations plan, build, and deploy Agentforce solutions — from initial data strategy through production deployment. Our team specializes in CRM, automation, and AI integration across Salesforce, HubSpot, MuleSoft, and Data Cloud. Contact us to discuss your AI agent strategy.
Conclusion: Your AI Agent Roadmap Starts May 19
Agentforce Demo Day isn't just an event — it's a window into how the most innovative organizations in the world are fundamentally rethinking customer engagement, operations, and growth through AI agents.
SharkNinja is transforming commerce into guided conversations. LIV Golf is reimagining what fan engagement means in the digital age. Indeed is scaling employer support to advance its mission of helping people get jobs faster. And all three are doing it on the same platform, with agents that are deployed, measured, and delivering real ROI.
Whether you're just exploring AI agents or ready to build your first one, Agentforce Demo Day gives you the blueprint. Register free on Salesforce+ and tune in on May 19, 2026.
Ready to accelerate your AI agent strategy? Vantage Point helps businesses plan, implement, and optimize Agentforce deployments — from data strategy to production deployment. Contact our team to start building agents that deliver real results.
About Vantage Point
Vantage Point is a certified Salesforce and HubSpot implementation partner helping businesses of all sizes unlock the full potential of their CRM, automation, and AI investments. Our expertise spans Salesforce (Sales Cloud, Service Cloud, Experience Cloud), HubSpot CRM, MuleSoft integration, Data Cloud, and AI-powered solutions including Agentforce. We partner with leading technology providers — including Salesforce, HubSpot, Anthropic, Aircall, and Workato — to deliver comprehensive digital transformation solutions.
