The challenge
After its prior implementation partner became unresponsive post go-live, the practice wanted a senior, wealth-focused support team with a single point of contact.
What Vantage Point delivered
- Delivered an ongoing 20-hour Financial Services Cloud support block
- Provided Claude enablement and training for the two advisors
- Acting as primary support contact for Financial Services Cloud questions and fixes
Platforms
SalesforceFinancial Services CloudClaude
Services
Managed servicesTraining
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