The challenge
Activity Insights fields tracking last email, call, and meeting dates on contacts and leads were not rolling up correctly, leaving the team without reliable activity data.
What Vantage Point delivered
- Diagnosed incorrect rollups of last email, call, and meeting date fields on contacts and leads
- Remediated Activity Insights and Apex Rollup configuration in Salesforce
- Scoped the fix through discovery with the internal Salesforce admin
Platforms
Salesforce
Services
Optimization
Similar clients
Fee-only RIA
Fee-only registered investment adviser
Midwest · Since 2019
Retirement and wealth advisory
National retirement and wealth advisory firm
Midwest · Since 2020
Wealth management RIA
Wealth management firm serving high net worth families
California · Since 2021
Wealth management firm
