Short answer
HubSpot licenses users through seat types. Core seats give access to the paid features of your hubs; Sales and Service seats add sales or service tools such as sequences, forecasting and help desk; and View-Only seats are free for people who only need to look at records and reports.
HubSpot Seat Types explained
HubSpot moved to seat-based pricing so firms pay for the users who need paid features, rather than every login. Choosing seats carefully is one of the biggest levers on HubSpot cost: a team member who only reviews dashboards does not need a Sales seat, but someone sending sequences does.
Seat requirements vary by feature and edition, so map each role to the features it actually uses before buying.
How Vantage Point helps: we map your roles to seat types and features so you buy the seats you need and nothing more.
Frequently asked questions
Do all sales reps need a Sales seat?
Reps who use sales tools such as sequences, forecasting or advanced deal features need a Sales seat. Users who only view or update basic records may need only a Core or View-Only seat.
Are View-Only seats free?
Yes. View-Only seats are free and allow users to view records and reports without editing.