The Challenge: Payments in Financial Services
Managing payments and subscriptions can be surprisingly complex for financial services firms. Whether you're collecting advisory fees, insurance premiums, subscription payments for digital services, or fees for financial planning services, you need a system that's secure, compliant, and easy to use.
Many firms struggle with disconnected payment systems, manual invoicing processes, difficulty managing recurring payments, lack of visibility into revenue, and poor integration between their payment system and CRM.
The Solution: HubSpot
Commerce Hub
Commerce Hub brings payment processing, subscription management, and revenue operations together in one platform—fully integrated with your HubSpot CRM. It's designed to make it easy to collect payments, manage subscriptions, and track revenue.
Key Features for Financial Services
Payment Processing
Accept payments securely through multiple channels. Process one-time payments and recurring subscriptions. Support multiple payment methods including credit cards, ACH, and digital wallets.
Secure payment processing
Multiple payment methods
Payment links for easy collection
Mobile-friendly payment pages
PCI compliance included
International payment support
Subscription Management
Manage recurring revenue with sophisticated subscription tools. Handle different billing frequencies, proration, upgrades and downgrades, and automatic renewals.
Flexible billing frequencies
Automatic recurring billing
Subscription upgrades and downgrades
Proration handling
Trial periods
Cancellation management
Quotes & Invoicing
Create professional quotes and invoices quickly. Use templates to maintain consistency. Track payment status automatically. Send automated payment reminders.
Quote and invoice templates
Product and pricing library
Automated invoice generation
Payment status tracking
Automated payment reminders
Custom terms and conditions
Revenue Reporting
Get complete visibility into your revenue. Track monthly recurring revenue (MRR), annual recurring revenue (ARR), churn, and other key metrics. Understand your revenue trends and forecast future growth.
Revenue dashboards
MRR and ARR tracking
Churn analysis
Revenue forecasting
Custom revenue reports
CRM Integration
Commerce Hub is fully integrated with HubSpot CRM. Payment information, subscription status, and revenue data are automatically synced to contact and company records. Get a complete view of each client relationship.
Automatic data sync to CRM
Payment history on contact records
Subscription status tracking
Revenue attribution
Automated workflows based on payment events
Commerce Automation
Automate your revenue operations. Create workflows that trigger based on payment events— send thank you emails after payments, alert your team about failed payments, update deal stages automatically, and more.
Payment event triggers
Automated notifications
Failed payment handling
Renewal reminders
Upsell automation
Industry-Specific Use Cases
Financial Advisors
Challenge: Collecting recurring advisory fees efficiently.
Solution: Implemented Commerce Hub for automated monthly fee collection. Set up subscription management for different service tiers. Created automated invoicing and payment reminders.
Results: Streamlined fee collection and improved cash flow management.
Financial Planning Firms
Challenge: Managing one-time planning fees and ongoing subscription services.
Solution: Set up Commerce Hub to handle both one-time payments for comprehensive plans and recurring subscriptions for ongoing planning services. Created quote templates for different service packages.
Results: Simplified payment processing and enhanced revenue tracking.
Fintech Companies
Challenge: Scaling subscription management for SaaS products
Solution: Implemented Commerce Hub for subscription billing with multiple tiers. Set up automated trial-to-paid conversions. Created revenue dashboards for tracking MRR and churn.
Results: Scaled subscription operations efficiently and improved revenue visibility.
Insurance Agencies
Challenge: Collecting premium payments and managing policy renewals.
Solution: Set up recurring billing for premium payments. Implemented automated renewal reminders and payment processing. Created workflows to alert agents about failed payments.
Results: Improved premium collection rates and reduced administrative burden.
The Benefits of Integrated Commerce
When your payment system is integrated with your CRM, you get powerful benefits
Complete Client View
See payment history, subscription status, and revenue data right on the contact record. Understand the complete client relationship.
Automated Workflows
Trigger actions based on payment events. Send thank you emails, create tasks for your team, update deal stages—all automatically.
Better Forecasting
Understand your recurring revenue and forecast future growth with confidence. Track key metrics like MRR, ARR, and churn.
Improved Efficiency
Eliminate manual data entry and reduce administrative work. Let automation handle routine tasks so your team can focus on serving clients.
Enhanced Client Experience
Make it easy for clients to pay you. Provide professional invoices, convenient payment options, and automated reminders.
Why Choose Vantage Point for Commerce Hub?
Implementing Commerce Hub effectively requires understanding both the technical setup and the unique considerations of financial services revenue operations. Our team has helped numerous financial services firms implement payment and subscription systems that work seamlessly with their CRM.
We'll help you set up your payment processing, configure your subscription management, create your quote and invoice templates, integrate with your existing systems, train your team, and establish processes for revenue operations. Our goal is to help you create a seamless quote-to-cash process that improves efficiency and enhances the client experience.
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