End-of-Year Support
Package Promotion

Any unused hours will expire after the 6-month period from purchase. We encourage proactive planning and will send you regular reminders about your remaining balance and expiration date. Our team can also help you identify valuable projects or improvements to ensure you maximize your investment.

Bonus hours are automatically added to your package at the time of purchase. For example, if you purchase the 40-hour Professional Package, you immediately receive 50 total hours (40 paid + 10 bonus) in your account. There's no difference between paid and bonus hours - they all work the same way and follow the same 6-month expiration policy.

Yes, this is a limited-time end-of-year promotion. Packages must be purchased by December 31, 2025, to receive the bonus hours. After this date, support hours will be available at standard rates without the bonus hour incentive. We recommend securing your package early to lock in these savings.

Our standard rate is $250 per hour for all Salesforce support services. This rate applies to all hours in the packages, whether paid or bonus hours. This competitive rate includes access to our team of certified Salesforce experts with extensive experience across various industries and Salesforce clouds.

Work can typically begin within 1-2 business days of purchase. Once you complete your purchase, our team will reach out to schedule a kickoff call, understand your priorities, and begin addressing your most urgent Salesforce needs. For complex projects, we may need a brief planning phase to ensure optimal outcomes.

Yes, our team has expertise across the entire Salesforce ecosystem including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, and various industry-specific clouds. We also support integrations with third-party applications and custom development using Apex, Lightning Web Components, and Salesforce APIs.

Absolutely! Your support hour package is flexible and can be allocated across multiple Salesforce projects, different departments, or various initiatives within your organization. We'll work with you to prioritize and manage your hours effectively across all your Salesforce needs.