| April 2026 | May 2026 | |
|---|---|---|
| New features | 13 | 11 |
| AI-powered features | ~5 (38%) | ~8 (73%) |
| Slackbot capabilities | Shareable prompts | Skills, Actions, Calendar/Email, Visual Context, Scheduled Prompts |
| Developer tools | AgentExchange launch | Full Agent Kit + CLI |
| Deprecations | 3 | 3 |
| Coming soon highlights | Slack CRM, Private SF channels | Deep Research, Charts, Today view, MCP Client |
The narrative: April laid the groundwork — CRM foundations, Salesforce channels, AgentExchange marketplace. May builds the intelligence layer on top: Slackbot is no longer a search tool, it's a teammate that takes action, manages your calendar, and sees what you're working on in real time.
👉 Read our full April 2026 Slack Admin Update for context on what came before.
Not every feature is available on every plan. This matrix helps you quickly determine what your organization gets — and what requires an upgrade or add-on.
| Feature | Business+ v2 | Enterprise+ v2 | B+ v1 / Grid + AI Add-on | Free / Pro |
|---|---|---|---|---|
| Slackbot Skills | ✅ | ✅ | ✅ | ❌ |
| Slackbot Native Actions | ✅ | ✅ | ✅ | ❌ |
| Slackbot Calendar & Email | ❌ | ✅ | Grid + AI only | ❌ |
| Slackbot Visual Context | ✅ | ✅ | ✅ | ❌ |
| Scheduled Slackbot Prompts | ✅ | ✅ | ✅ | ❌ |
| AI Generate (Workflow Builder) | ✅ | ✅ | ✅ | ❌ |
| Slack Agent Kit | ✅ All plans | ✅ All plans | ✅ All plans | ✅ All plans |
| Add Agent to Slack | ✅ All plans | ✅ All plans | ✅ All plans | ✅ All plans |
| Today View (Beta) | ✅ | ✅ | ✅ | Coming soon |
| Focus Mode | ✅ All plans | ✅ All plans | ✅ All plans | ✅ All plans |
Key insight: If your organization is on Business+ v1 or Enterprise Grid without the AI add-on, you're missing approximately 6 of the 11 new features. The AI add-on unlocks the majority of this month's capabilities.
This evolution matters for admins because each layer builds on the previous ones. Skills are more powerful when combined with Actions. Actions are more accurate with Visual Context. And all of it becomes automated with Scheduled Prompts and Workflow Builder's AI Generate step.
What it is: Reusable instruction sets — stored as canvases — that teach Slackbot how to complete specific, repeatable tasks. Think of them as AI playbooks your team writes once and runs whenever needed.
Why it matters: Instead of re-explaining the same complex request to Slackbot every time, Skills let you codify your team's best workflows into one-click automations. This is the difference between "a chatbot that answers questions" and "an AI teammate that knows your processes."
Pre-built Skills library:
How to enable: Skills roll out automatically to eligible workspaces. Admins can manage custom Skills creation permissions in the admin console under AI & Automation settings.
Also available to: Business+ v1 and Enterprise Grid with Slack AI add-on.
Learn more: Slack What's New | Slack Feature Drop Blog
What it is: Slackbot can now perform actions inside Slack on your behalf — sending messages, creating and archiving channels, updating your sidebar, setting your status, and configuring Do Not Disturb.
Why it matters: This closes the gap between "knowing what to do" and "doing it." Critically, all actions respect your existing Slack permissions — Slackbot can't do anything you couldn't do yourself.
How it works:
Admin considerations: Review your workspace's permission policies to ensure Slackbot Actions align with your governance model.
Also available to: Business+ v1 and Enterprise Grid with Slack AI add-on.
What it is: Slackbot can now draft and send emails or create calendar invites directly from your conversation — working with both Google Workspace and Microsoft 365.
Why it matters: This is Slackbot's first step outside the Slack ecosystem. Instead of switching to Gmail or Outlook, you describe what you need and Slackbot drafts it. You review, approve, and it's sent — without leaving Slack.
Key safeguard: Every email and calendar action requires explicit user review and approval before proceeding. Slackbot will never send an email or create a meeting on its own.
How to enable: Requires Google Workspace or Microsoft 365 connection configured in your workspace.
Also available to: Enterprise Grid with Slack AI add-on.
What it is: When Slackbot is open in split view, it automatically picks up context from whatever you have open — a channel, thread, canvas, list, or Salesforce record — and uses that context in its responses.
Why it matters: This is the "awareness" layer that makes every other Slackbot feature dramatically more useful. Open a Salesforce opportunity record and ask Slackbot to "summarize the latest activity" — it knows exactly which record you mean.
Admin note: This feature auto-enables for eligible workspaces. No configuration required.
Also available to: Business+ v1 and Enterprise Grid with Slack AI add-on.
What it is: Schedule recurring prompts — like weekly summaries, daily check-ins, or Monday morning briefings — that run automatically without building a full workflow.
Why it matters: This bridges the gap between one-off Slackbot queries and full Workflow Builder automations. Perfect for "run this every Monday at 9am" scenarios without workflow complexity.
Use cases:
Also available to: Business+ v1 and Enterprise Grid with Slack AI add-on.
What it is: A new step type in Workflow Builder that lets you add AI-powered generation to any automation. Choose a task (summarize, translate, draft, classify), set up a prompt, point it at knowledge sources (channels, canvases, lists), and the output is produced automatically when the workflow runs.
Why it matters: This brings AI into the automation layer. Previously, Workflow Builder handled structured logic. Now it can handle unstructured tasks like summarizing a thread, translating a message, or drafting a response — scaling AI beyond individual conversations into organization-wide automations.
Example workflow: New message in #customer-feedback → AI Generate step summarizes sentiment and key themes → posts summary to #product-insights → assigns action items to relevant team leads.
Admin controls: Admins can enable/disable the AI Generate step via org settings. Review which knowledge sources the step can access.
Also available to: Business+ v1 and Enterprise Grid with Slack AI add-on.
What it is: Developers can now bring agents built on third-party platforms directly into Slack. Slack handles the integration layer and app creation; developers retain full control of their agent infrastructure. Agents appear as native Slack apps.
Why it matters: This opens Slack to the broader AI agent ecosystem. Custom support agents, data analysis agents, or compliance monitoring agents built externally can now live natively in Slack.
Admin considerations: Review your app approval policies as more third-party agents become available. Establish governance for which agents can be installed, who can install them, and what data they can access.
Learn more: Slack Agent Platform Blog
What it is: A comprehensive developer toolkit for building AI agents in Slack, including enhanced Bolt framework capabilities, the new slack create agent CLI command, sample apps (Starter Agent and Support Agent), and bring-your-own-LLM flexibility supporting Claude SDK, OpenAI SDK, and Pydantic AI.
Why it matters: Building a production-ready AI agent in Slack previously took days or weeks. The Agent Kit reduces that to minutes. Developers focus on their agent's logic, not Slack's API plumbing.
What's included:
slack create agent — scaffolds a full agent project from templatesLearn more: Slack Developer Docs | Agent Kit at slack.dev | Block Kit for Rich Agent UIs
What it is: When an Enterprise admin invites a non-SSO user via email, the invitee must now verify their email access by entering a short verification code before completing account creation.
Why it matters: This closes a security gap by ensuring the person creating the account actually controls the email address that was invited. Previously, an invitation link could be forwarded to someone without email access.
Admin note: Automatically enabled for Enterprise organizations. No configuration needed.
What it is: The Flag Content feature now extends beyond messages and profile content to include channel names, topics, and descriptions across channels, MPDMs, and DMs.
Why it matters: Closes content moderation gaps when inappropriate or harmful content appears in channel metadata rather than messages.
Admin note: Auto-enabled for organizations that already have Flag Content enabled for messages.
What it is: Enterprise Search now supports connecting multiple GitHub accounts within a single GitHub connector, enabling search across multiple GitHub organizations and domains.
Why it matters: Organizations with multiple GitHub orgs no longer need separate connectors. Simplifies administration and provides developers a unified search experience.
How to enable: Configure additional GitHub domains in your existing GitHub connector settings within the Enterprise Search admin panel.
New Salesforce organizations on Enterprise Edition and above will automatically get a connected Slack workspace with Salesforce Channels enabled on Sales and Service Cloud record pages. Existing organizations can enable with a single admin toggle.
Learn more: 3 New Ways Salesforce Meets You in Slack
A new "Private" visibility mode for Salesforce Channels, expanding beyond the existing "Limited access" setting. Ideal for sensitive deals, executive accounts, or compliance-restricted conversations.
Named sections in the Files tab sidebar to organize files (canvases, lists, docs), similar to how channel sections work today.
Multi-source investigations on complex questions — beyond simple information retrieval. Slackbot will synthesize findings from multiple channels, files, connected apps, and external sources into comprehensive research reports.
Data visualizations rendered directly in Slackbot conversations — either on request or proactively when data is detected.
Create and manage Slack Lists through conversation. Describe the list you need, add or update columns, add items — all through natural language. New lists are private by default.
An AI-powered homepage that groups and summarizes your most important unreads, identifies action items, reminds you ahead of meetings, and surfaces priorities across all connected apps. Pilot customers report feeling 72% more productive and seeing a 33% reduction in time spent in meetings.
How to opt in: Admins can request access via the Today View beta form.
Note: Different from the Activity tab (launched in April). Activity is a triage hub for notifications; Today is a strategic daily briefing.
Learn more: Introducing Today: Your Intelligent Daily Briefing
Pause push notifications and reduce visual noise in the sidebar — less bolding, fewer badges, lower sidebar intensity — so you can concentrate on deep work without leaving Slack.
Org Owners and Admins can make IDP groups and Admin groups visible in Slack for @mentions and channel invites. Bridges the gap between your identity provider's group management and Slack's collaboration model.
⏰ Deadline: May 18, 2026 — THIS IS FIVE DAYS AWAY
In accordance with Slack's support lifecycle policy, older operating systems, Slack app versions, and browser versions will lose support on May 18. Users on unsupported versions may experience degraded functionality, security vulnerabilities, or inability to connect.
Action required:
Deadline: March 2027 — 10 months to prepare.
The legacy Squirrel-based Windows .exe installer is being discontinued in favor of the MSIX package format. Existing installations continue to function and receive auto-updates.
Action required:
Why MSIX? Better security (signed packages), cleaner installs/uninstalls, and alignment with modern Windows deployment standards.
Deadline: Already passed (May 4, 2026).
Teams can no longer install new Agentforce Channel Expert agents. Existing agents will continue to function but cannot be reinstalled or edited if removed.
Action required:
Context: This retirement aligns with Slack's broader agent strategy — moving from single-purpose, pre-built agents to a flexible Agent Kit that lets organizations build exactly what they need.
Slack's May 2026 update introduces powerful capabilities — but power without a plan creates complexity. Vantage Point helps organizations turn these features into measurable outcomes.
Ready to maximize your Slack investment? Contact Vantage Point to schedule a Slack optimization assessment.
Slackbot Skills are reusable instruction sets stored as canvases that teach Slackbot how to complete specific tasks. They come with a pre-built library (Daily Priorities, Meeting Prep, Research Synthesis, Incident Management, Weekly Update, Project Kickoff) and support custom skill creation. Available on Business+ v2, Enterprise+ v2, and Business+ v1 / Enterprise Grid with the Slack AI add-on.
The Slack Agent Kit is a developer toolkit for building AI agents in Slack, including the slack create agent CLI command, enhanced Bolt frameworks for Python and JavaScript, sample apps (Starter Agent and Support Agent), and bring-your-own-LLM support for Claude SDK, OpenAI SDK, and Pydantic AI. It's available to all developers regardless of plan.
No. Slackbot Actions always respect your existing Slack permissions and require explicit user confirmation before executing. Slackbot previews planned actions and waits for your approval. It cannot do anything you couldn't do yourself, and all actions are logged for audit purposes.
The AI Generate step is a new automation step that lets you embed AI-powered tasks (summarize, translate, draft, classify) into any Workflow Builder automation. You define the prompt and point it at knowledge sources, and the AI generates output automatically when the workflow triggers. Admins control availability through org settings.
The Agentforce Channel Expert was retired on May 4, 2026. Teams can no longer install new Channel Expert agents. Existing agents continue to function but cannot be reinstalled or edited. Organizations should document current configurations and plan migration to the Slack Agent Kit or broader Agentforce platform.
Visual context means Slackbot automatically picks up what you have open in Slack's split view — a channel, thread, canvas, list, or Salesforce record — and uses that context in its responses without you needing to explain it.
Yes, on Enterprise+ v2 and Enterprise Grid with AI add-on plans. Slackbot can draft and send emails and create calendar invites through Google Workspace or Microsoft 365. Every action requires explicit user review and approval.
The legacy Squirrel-based Windows .exe installer is being deprecated in favor of the MSIX package format, with a deadline of March 2027. Existing installations continue to work and auto-update, but organizations should transition their deployment pipelines to MSIX.
The Slackbot MCP Client (Model Context Protocol) is an upcoming feature enabling Slackbot to take actions across third-party apps using MCP — orchestrating workflows across your entire tool stack. Sign up for the beta at Slack's MCP beta form.
Slack references its broader support lifecycle policy. Admins should ensure all users are running the latest versions of their OS, browser, and the Slack desktop application. Check Slack updates and changes for specifics.
The Activity tab (launched in April) is a triage hub — a unified inbox for mentions, threads, DMs, and channel notifications. The Today view (now in beta) is an AI-powered daily briefing that groups your priorities, surfaces action items, shows your calendar, and identifies what needs attention across all connected apps. Activity helps you process notifications; Today helps you plan your day.
Slackbot Deep Research enables multi-source investigations on complex questions — synthesizing findings from multiple channels, files, and connected apps into comprehensive research reports. Targeting general availability in May-June 2026.
Vantage Point is a Salesforce and HubSpot consulting partner specializing in CRM implementation, automation, integration, and AI solutions. As a Slack, Salesforce, HubSpot, Anthropic, and Aircall partner, we help organizations maximize their technology investments through expert implementation, custom development, and strategic advisory. Whether you're optimizing Slackbot Skills for your team, building custom agents with the Slack Agent Kit, or navigating complex Salesforce-Slack integrations, Vantage Point provides the expertise to turn platform capabilities into business outcomes.
Learn more at vantagepoint.io.