Increase productivity through developing a more efficient, yet simple, communication process with prospects and customers. Leverage Salesforce’s logging system to keep better track of individuals’ details.
Lightning Dialer grants access to telephony features while being able to remain within Salesforce. Make and receive calls while simultaneously taking call notes and logging call information easily with a single click from phone number fields in Lightning Experience. Utilize Lightning Dialer’s outbound calling with an option to add inbound calling functionality.
Increase sales reps productivity
Give your reps all the information through a single easily accessible console. Reps can organize and streamline their activities with work views showing calls, emails and other action items, so they can reach out to the right prospects at the right time.
Ensure quality and consistency of sales processes
Enable your managers to use best practices to create customized activity sequences for your teams guiding inside reps through every step of the sales process. With call and e-mail scripts in place, your sales reps will have a consistent process to follow and your managers can make every sales success easy to repeat.
Prioritize the most valuable prospects
Leverage Einstein Lead Scoring that analyzes company data and predicts which leads are most likely to convert and why, so you can contact the best prospects first, intelligently convert leads, and create new opportunities in one seamless workspace.
Call prospects with one click
Enable your sales reps to communicate better and faster with prospects with Lightening Dialer using features like automatic call logging, multiple voicemail drops, local presence and more.
Call prospects with a click
Simplify the customers and prospects call process with a convenient option to make a call directly from the Salesforce platform.
Multitask to move deals along faster
Congregate essential and relevant information regarding prospect calls into one for easy multitasking that results in increased efficiency.
Reduce data entry. Increase productivity
Leverage automatic call logging, voicemail drop, and call lists to streamline the sales process and make connecting to leads and contacts convenient.
Turn inbound calls into personalized sales
Develop a trusting and lasting relationship with customers with the use of a personal and dedicated number and voicemail.
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