That’s one reason why Salesforce is such a popular tool for businesses of all shapes and sizes. With the various Salesforce Clouds, you can manage the entire sales process in one place—from finding customers to closing deals, and everything in between.
The Different Types of Clouds in Salesforce
When getting started with Salesforce, some of the first questions are often “What are Salesforce clouds?” and “How many types of clouds are there in Salesforce?” It can get somewhat overwhelming, especially if you’re walking into the platform without much prior knowledge of it.
The exact number of Salesforce clouds is difficult to answer. A Salesforce cloud is a “loose federation of features that help you accomplish certain types of activities or supporting your customers.” There are several clouds that can benefit a wide range of industries, such as:
- Sales Cloud
- Marketing Cloud
- Financial Services Cloud
- Service Cloud
- Commerce Cloud
- App Cloud
In addition, there are some Salesforce Clouds that are more specialized and geared toward certain industries, such as:
- Wealth Management
- Consumer Goods
- Life Sciences
Don’t see your specific industry on there? Chances are, you could still benefit from Salesforce in one way or another. Moreover, with such a wide range of products and pricing options, it can truly work for any company, no matter its shape or size.
Vantage Point Consulting Salesforce Services
Salesforce can only be a great asset to your business if you know how to leverage it properly. That’s where we come in. If you need help choosing, implementing, or integrating Salesforce into your business operations, we’re here to help.
At Vantage Point Consulting, we specialize in an array of clouds that work best for the needs of the financial industry and have extensive experience in integrating all of those clouds to make sure our clients are getting the most out of any solution.
Here’s a brief description of each Cloud that we specialize in along with an explanation of how we can help you leverage the Salesforce product to its highest potential.
The Sales Cloud is designed to help you convert leads, close deals, deliver personalized buying experiences to customers, and discover in-depth insights about your business. It seamlessly brings together sales, marketing, finance, billing, and service teams for a smooth customer journey. It’s also designed to help your sales reps become more productive. The Sales Cloud features built-in AI that offers helpful guidance, insight, and forecasts to help you evolve your sales strategy, and it also helps to automate manual tasks.
We have years of experience leveraging the Sales Cloud to meet our clients’ unique needs. Our consulting, implementation, and integration services can help your sales department transform its outlook and its performance. We offer several Quick Start packages to help you implement the Sales Cloud into your day-to-day operations, and we also provide custom solutions to meet your business’ needs. Learn more about Sales Cloud here.
Financial Services Cloud
Are you in the financial services industry? Salesforce offers the Financial Services Cloud – the fastest growing Cloud in the history of clouds – to help you help your customers. Whether you’re in wealth management, banking, insurance, or institutional banking and markets, the Financial Services Cloud is designed with you in mind. Some of the nation’s largest financial service providers (like Farmers Insurance, OneUnited Bank and more) have used Salesforce to build apps tailored to their needs.
In our consulting services, we merge our extensive Salesforce knowledge with our experience in the financial services industry. You can choose between our Virtual Admin packages and our Quick Start packages, depending on whether you’re looking for continued monthly service or a short-term implementation package. We also offer customized Financial Services Cloud solutions to meet your needs. Learn more about Financial Services Cloud here.
Would you like to create 32% more customer happiness? Try Salesforce’s customer support platform, the Service Cloud. The Service Cloud bills itself as the “world’s #1 service platform,” and it is easy to see why. This platform enables your company to build customer relationships and deliver excellent personalized customer care.
Your Vantage Point consultant can help you get started on the right foot with the Service Cloud. With personalized consulting, you’ll walk away with the knowledge you need to operate the Service Cloud to its fullest advantage and provide stellar customer service.
If you’re striving to provide the best customer experience possible, the Marketing Cloud can help you get there. This multifaceted Cloud enables you to gain insight into your customer base, deliver personalized communications (via built-in email tools, mobile tools, social media tools, and more!) and measure your marketing effectiveness. It is equally ideal for B2C or B2B businesses.
Vantage Point can guide you through the integration process and help you discover the endless benefits of the Marketing Cloud. We know how to create smarter, more effective, and targeted Marketing Cloud campaigns. As Salesforce experts, we’ll help you hit the road running with your new marketing tools.
Apps have become a part of the fabric of our daily lives, and most major businesses offer a mobile app to stay connected with their customers. Would your business benefit from a user-friendly, engaging, feature-rich mobile app? If so, the Salesforce App Cloud is a powerful tool that will help you create the ideal app for your business’s needs.
At Vantage Point, we have extensive experience in bringing mobile apps to life with the App Cloud. Whether you’re starting from scratch or improving an existing app, our insight and experience can get you where you need to be.
Lastly, we have the Community Cloud. With the Salesforce Community Cloud, your business can promote better collaboration while improving the health and productivity of your work environment.
Your Vantage Point consultant will help you leverage Cloud Communities, assisting you as you choose the right templates, process flows, components, and apps for your needs.
If you have any questions about Vantage Point’s Salesforce services, let us know. We’re here to help!